Frequently Asked Questions (FAQs)

The quick explanation is: Digital tv always is clear. When the antenna signal is weak (or weaker than it should be) digital tv channels will ‘pixelate’. We want you to have good tv reception! Like the reception we have at our own homes! You should be aware that there is no reason, for ALL your tv channels to not be working ALL of the time! It doesn’t matter what the weather is like or where you live! So if you are putting up with pixelation – the truth is – eventually it will get worse.

The quick explanation is: Digital tv always is clear. When the antenna signal is weak (or weaker than it should be) digital tv channels will ‘pixelate’. We want you to have good tv reception! Like the reception we have at our own homes! You should be aware that there is no reason, for ALL your tv channels to not be working ALL of the time! It doesn’t matter what the weather is like or where you live! So if you are putting up with pixelation – the truth is – eventually it will get worse.

On all workmanship and equipment supplied there is a standard 25 year warranty on Australian Made Antennas and any New Cabling installed unless described otherwise on the invoice.Does not cover Existing Cabling or lightning strikes tp the Antenna or Amplifier.

The licenses, qualifications and training of our technicians include: Matchmaster, THX certified, Government Endorsed Installers, CEDIA, Restricted cabling licence, Low voltage cabling licences, OH&S training and awareness, Safety at Heights training & Master builders – BSA.

Sometimes there is a cheap fix, other times there is a risk of doing it cheap and it will cost more in the long run. Sometimes it has been done that badly in the first place that it’s going to cost more to erectify an old system than it’s going to just install a brand new one from scratch. Sometimes, the old gear is that old that the whole lot just needs replacing. In the end, the tv reception signals need to comply to certain requirements or it’s just not going to work. These requirements are described as per the requirements of Digital Broadcasting Australia (DBA) authorities.